Frequently Asked Questions

How much is shipping? We offer a flat rate of $5 for standard shipping in Australia. Standard Shipping is free on orders over $75. International and express orders will be charged based on the weight of the package. You can calculate this at the shopping cart.

Buy Now, Pay Later? Afterpay is available as a payment method on all orders, no matter what the total comes to! Buy now and pay off with 4 fortnightly instalments! Click here to get started with Afterpay.

Do you ship outside of Australia? Yes! We offer worldwide shipping. Please note when checking out that our website prices are shown in AUD$.

How long will it take for my parcel to arrive? We ship parcels out within 2 business days (Mon-Fri excluding public holidays). Parcels can take anywhere from 1-10 business days to arrive within Australia depending on your location. See our Shipping page for further information.

Can I put products on Lay-by? We can provide lay-by's on orders over $100. Click here to find out how to set up a layby with Miss n Master. 

What if I found a product elsewhere for a cheaper price? At Miss n Master, we guarantee the cheapest prices online in Australia. Should you, however, come across the same product at a lower cart cost (excluding sale items), just contact us and we will match it.

I'm trying to use 2 coupon codes but it's only applying one? As our prices are already the best in Australia, we allow only one coupon code to be used per order. You can choose the one that gives you the best discount and save the other for your next order (assuming it is still within the valid time).

Do you have gift vouchers? Yes, we have gift vouchers available! Click here to view our current available gift vouchers.

Is gift wrapping an option? We are happy to provide gift wrapping free of charge. Just leave a note in the order comments stating which products you would like gift wrapped. If you are particularly after plain, birthday or Christmas wrapping, please state that in the order comments also. Please note, if you would like a card or any other extras, we charge $2. You can add this to your cart by clicking here.

Why won't it let me add to cart? Our website shows live product quantities, so if you can't add an item to your cart that means it's out of stock. If you can press the 'Add to Cart' button then we have that product physically in stock.

Can I pre-order something that's out of stock? We don't offer pre-orders as we cannot guarantee stock arrivals to be correct or on time. We only offer items to be purchased that we physically have. If you're waiting on an item, you can click the 'Notify Me' button on a product, or email us to be notified when it's back in stock.

Can you wholesale to me? Miss n Master is purely an online retail store and we do not offer wholesale pricing on any item.

Do you have a question that is not yet answered here? Feel free to contact us.