Frequently Asked Questions
How much is shipping? Standard Shipping anywhere in Australia is free on orders over $75. International and express orders will be charged shipping based on the weight of the package. You can calculate this at the shopping cart.
Buy Now, Pay Later? Afterpay is available as a payment method on all orders, no matter what the total comes to! Buy now and pay off with 4 fortnightly instalments! Click here to get started with Afterpay.
Do you ship outside Australia? Yes! We now offer worldwide shipping. Please note when checking out that our website prices are shown in AUD$.
How long will it take for my parcel to arrive? We ship parcels out on the same day if it is placed before 1pm AEST (Mon-Fri excluding public holidays). Parcels can take anywhere from 1-10 business days to arrive within Australia depending on your location. See our Shipping & Returns page for further information and international info.
Can I put products on Lay-by? We can provide lay-by's on orders over $100 AUD. Click here to find out how to set up a layby with Miss n Master.
What if I found a product elsewhere for a cheaper price? At Miss n Master, we guarantee the cheapest prices on our top brands anywhere online in Australia. Should you, however, come across the same product at a lower cart cost (excluding sales items etc.), just contact us and we will match it.
Do you have gift vouchers? We understand choosing a gift can be hard, so yes, we have gift vouchers available! Click here to view our current available gift vouchers.
Is gift wrapping an option? We are happy to provide gift wrapping free of charge. Just leave a note in the order comments stating which products you would like gift wrapped. If you are particularly after birthday, or Christmas wrapping, please state that in the order comments also.
It won't let me add an item or quanitity to cart? Our website shows live product quantities, so if you can't add an item to your cart that means it's out of stock. If you can press the 'Add to Cart' button then we have that product physically in stock.
Can I pre-order an item? We don't offer pre-orders as we cannot guarantee stock arrivals to be correct or on time. We only offer items to be purchased that we physically have to be sure you get what you are after. If you're waiting on an item, you can click the 'Notify Me' button on a product to be notified when it's back in stock.
Do you offer wholesale? Miss n Master is purely an online retail store and we do not offer wholesale.
Do you have a question that is not yet answered here? Feel free to contact us.