Shipping Information

For international shipping, please click here.

To view our Returns Policy, please click here.

Miss n Master now offers a flat rate of $5 for standard shipping anywhere in Australia! Express shipping is based on the weight of the package according to Australia Post rates. Once you reach $75 or more worth of product, you will qualify for free standard shipping within Australia.

Orders are shipped within 2 business days. For urgent shipping, please choose the Express option.

Follow this table below for estimated shipping times around Australia. Orders are sent from South Canberra.

Days = business operating days:  Regular Post  Express Post
 ACT, Sydney  1-2 days  1 day
 Melbourne  4 days  1-2 days
 Regional NSW  2-4 days  2-3 days
 Brisbane, Adelaide  3-4 days  1-2 days
 Hobart, Perth  5-6 days  2-3 days
 Regional VIC, QLD  4-6 days  3-4 days
 NT, Darwin, Remote QLD, WA  8-10 days   3-4 days


Postage Information

We send our parcels out with Australia Post eParcel.

Orders will be processed within 48 hours of receipt (excluding weekends and public holidays) and should arrive at most destinations within 1-5 working days (see table above for further information). If you require urgent delivery, please select the Express Post option at checkout.

Tracking Australia Post parcels can be done here

* Please note that Australia Post has now discontinued the use of 'Do Not Safe Drop' stickers on parcels. This means that if no-one is home at the time of delivery, parcels may be left at the premises. 

There are three courses of action that customers can take:

1. Request a signature by writing in the 'delivery instructions' section at checkout.

2. Set up a Parcel Locker or register for Parcel Collect - a secure over the counter pickup service at your local Australia Post Office ( these options are free ). If you choose this option, you will then need to put the Australia Post Office address on your order as the shipping address. Find out more about this system and signup here 

3. Leave things as they are and your parcel will be simply left at your home address. You may leave instructions in the order comments as you check out such as 'please leave parcel behind the gate' and we will include this message on the mailing label.

Other matters

Miss n Master will not be held responsible or liable for items lost in the postal system. The responsibility is on the purchaser to insure items. Extra Cover by Australia Post is available at a small additional cost. See the information on the Australia Post website here.

If you would like to arrange insurance on your parcel, please contact us.