FAQS

Frequently Asked Questions

How much is shipping? Standard Shipping anywhere in Australia is free on orders over $75. International and express orders will be charged shipping based on the weight of the package. You can calculate this at the shopping cart.

Buy Now, Pay Later? Afterpay is available as a payment method on all orders, no matter what the total comes to! Buy now and pay off with 4 fortnightly instalments! Click here to get started with Afterpay.

Do you ship outside of Australia? Yes! We now offer worldwide shipping. Please note when checking out that our website prices are shown in AUD$.

How long will it take for my parcel to arrive? We ship parcels out within 2 business days (Mon-Fri excluding public holidays). Parcels can take anywhere from 1-10 business days to arrive within Australia depending on your location. See our Shipping page for further information.

Can I put products on Lay-by? We can provide lay-by's on orders over $100. Click here to find out how to set up a layby with Miss n Master. 

What if I found a product elsewhere for a cheaper price? At Miss n Master, we guarantee the cheapest prices online in Australia. Should you, however, come across the same product at a lower cart cost (excluding sale items), just contact us and we will match it.

Do you have gift vouchers? We understand choosing a gift can be hard, so yes, we have gift vouchers available! Click here to view our current available gift vouchers.

Is gift wrapping an option? We are happy to provide gift wrapping free of charge. Just leave a note in the order comments stating which products you would like gift wrapped. If you are particularly after plain, birthday or Christmas wrapping, please state that in the order comments also. Please note, if you would like a CARD included, we charge an extra $2.

Why won't it let me add to cart? Our website shows live product quantities, so if you can't add an item to your cart that means it's out of stock. If you can press the 'Add to Cart' button then we have that product physically in stock.

Can I pre-order something that's out of stock? We don't offer pre-orders as we cannot guarantee stock arrivals to be correct or on time. We only offer items to be purchased that we physically have. If you're waiting on an item, you can click the 'Notify Me' button on a product, or email us to be notified when it's back in stock.

Can you wholesale to me? Miss n Master is purely an online retail store and we do not offer wholesale pricing on any item.

Do you have a question that is not yet answered here? Feel free to contact us.